Press releases
Contact us: press@imrg.org / +44(0) 203 696 0980.
Online Retail Sales in May Suffer Worst Growth on Record
20/06/2019
LONDON UK – June 20, 2019: After disappointing weather and no Royal Weddings in the social calendar, May continued the discouraging 2019 trend of below-average sales growth, with just +1.9% year-on-year (YoY), according to the latest IMRG Capgemini eRetail Sales Index.
Easter Fails to Provide Boost for Subdued Online Retail Sales in April
21/05/2019
LONDON UK - May 21, 2019: After a disappointing first quarter, Easter failed to deliver a boost to online retail sales, with April recording sales growth of just +5.2% Year-on-Year (YoY), according to the latest IMRG Capgemini eRetail Sales Index.
Late Easter Spells Subdued Growth for Online Retail In March
24/04/2019
LONDON UK – April 24, With no repeat of last year’s Beast from the East snowstorms and a later Easter pushing back holiday spend, the online retail industry recorded growth of just +5% Year-on-Year (YoY) in March against a tough comparator last year
Shopper Satisfaction with Online Delivery Falls
28/03/2019
LONDON UK – March 26, 2019: New research has tracked a notable decline in shopper satisfaction with online delivery, after several years of it remaining stable.
Unseasonably Warm Weather Inspires Strongest Online Retail Performance in Six Months
19/03/2019
LONDON UK – March 20, 2019: February’s unexpectedly warm weather inspired a revival in online retail sales last month, as the industry recorded its strongest growth (+9.4% YoY) in six months, according to the IMRG Capgemini eRetail Sales Index.
Smartphone Now Dominant Device for Buying Online
05/03/2019
LONDON UK – 5 March, 2019: A major milestone in online retail has been passed as, for the first time, shoppers spent more money through their smartphones when accessing UK retail sites than either of the other two major device types – desktop or tablet – according to quarterly data from the IMRG Capgemini e-Retail Sales Index.
Online Retail Sales Growth Suppressed Again in January
22/02/2019
LONDON UK – February 22, 2019: Online retail recorded its worst January sales growth (+7% YoY) in three years last month, as the industry’s poor recent sales performance continued into the New Year, according to the IMRG Capgemini eRetail Sales Index.
Lowest Ever Monthly Growth Caps Turbulent Year for Online Retail
22/01/2019
LONDON UK – January 22, 2019: UK online retail sales growth hit an all-time low of just +3.6% year-on-year (YoY) in December, as the industry experienced a tough Christmas trading period to end a challenging second half of the year, according to the Capgemini IMRG eRetail Sales Index.
Lowest November growth in 7 years for online retail
18/12/2018
LONDON UK – 19 December, 2018: UK online retail sales suffered its worst November growth since 2011 last month coming in at just +8.1% year-on-year (YoY), as Black Friday discounting failed to rejuvenate consumer spending across the month and relieve the recent struggles for UK retailers, according to the latest IMRG Capgemini e-Retail Sales Index.
Discounting up by a third approaching Black Friday
21/11/2018
UK online retail sales growth hit the second lowest level (+8.5% YoY) ever recorded for October last month, as the subdued performance of online retail since the end of summer continues, according to the latest Capgemini IMRG e-Retail Sales Index.
Welcome to Blackvember - IMRG Forecast for Black Friday 2018
31/10/2018
Today is 1 November and in retail that means only one thing – the Black Friday discounting event is imminent. Just exactly how imminent is a complicated question, which this article addresses and provides IMRG’s forecast for UK online retail sales over the period.
Online retail order volumes slow before ‘Golden Quarter’
25/10/2018
Online retail parcel delivery order volumes were up +6.4% year-on-year (YoY) in September, according to the latest data from the IMRG MetaPack UK Delivery Index. This is the lowest YoY rate in 2018 so far and, although order volumes typically decline month-on-month (MoM) around this time of year, the rate of decline has been a bit sharper for the past two months than last year; between July and August it was -7.5% (in 2017 it was -3.4%) and between August and September it was -15.1% (in 2017 it was -12%).
September 2018: Online retail sales slump to lowest level this year
17/10/2018
UK online retail sales experienced its lowest September growth (+7.5% YoY) since 2014 last month, according to the latest IMRG Capgemini e-Retail Sales Index.
Deliveries slacken in August as holiday season peaks
25/09/2018
Online retail parcel delivery order volumes were up +10.3% year-on-year in August, according to the latest data from the IMRG MetaPack UK Delivery Index. As we move into the close of summer, order volumes in the index typically fall away. In August this year, order volumes dipped -7.5% on July – slightly higher than the dip last year, but common as UK shoppers head off on their holidays.
Online mobile sales falter as summer comes to a close
19/09/2018
UK online retail sales held steady this August, as shopper spending achieved +12.8% growth year-on-year (YoY) according to the latest IMRG Capgemini e-Retail Sales Index.
Delivery volumes defy expectations in July owing to stay-at-home summer
22/08/2018
Online retail parcel delivery order volumes were up +15.2% year-on-year in July, according to the latest data from the IMRG MetaPack UK Delivery Index. Growth traditionally plateaus as we move into the summer holiday season as many people go abroad but, as the temperatures remained very high across most of the UK, it seems people instead opted to stay on home turf this year, which reflected positively in the delivery index – up 2.6% month-on-month on July.
Online retail spending stutters after England World Cup exit
21/08/2018
UK online retail sales slipped to their lowest year-on-year (YoY) growth in 2018 so far this July, as consumer spending slumped in the weeks following England’s FIFA World Cup exit, according to the latest IMRG Capgemini e-Retail Sales Index.
Shoppers spending more on average online than ever in 2018
01/08/2018
Online retail has enjoyed a +16.8% (YoY) growth during the first half of 2018, defying extreme weather events like the Beast of the East and various heatwaves to record strong sales results every month so far, according to the Capgemini IMRG eRetail Sales Index.
Online retail growth stays strong in June as World Cup fever hits UK
17/07/2018
UK online retail sales were up strongly again during June this year, as the hot weather and start of the FIFA World Cup spurred a 16.9% year-on-year (YoY) growth of retail sales, according to the latest IMRG Capgemini e-Retail Sales Index.
Record Use of Next-Day Services for Online Orders in May
28/06/2018
Online retail parcel delivery order volumes were up +14.8% year-on-year in May. This strong uplift is in line with many other indicators of retail performance in May, when multiple factors – including the royal wedding and hot weather – appear to have driven shoppers to spend both online and in the high street.
