Press releases
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Online Retail Sales Soar to Ten-Year High as COVID-19 Redefines Shopping Behaviours
12/05/2020
Online retail sales growth was up a staggering +23.8% Year-on-Year (YoY) in April, as high streets across the country remain deserted
First Month Under Lockdown Sends Online Clothing Sales Spiralling
15/04/2020
In a month where Spring buying would typically set in, online clothing sales were down -23.1% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.
Online sales flat leading into Coronavirus crisis hitting UK
19/03/2020
Following a very slow start to the year, the UK’s string of winter storms failed to stimulate online demand as online sales growth for the month limped in at -0.4% Year-on-Year (YoY).
Solid December Continues Late Boost to Dismal Year for Online Retail
22/01/2020
UK online retail sales growth spiked unexpectedly to +9.4% Year-on-Year (YoY) in December, bringing 2019 to a positive close with a surprisingly strong Christmas trading period, according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.
Online sales soar in November to record the highest growth of the year
17/12/2019
Despite forecasts of poor turnouts and a number of retailer boycotts, November’s annual discount days set online sales soaring last month, with a growth rate of +16.4% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.
Is 2019 the year ‘Black Friday’ stops being on Black Friday?
29/11/2019
Over time, ‘Black Friday’ has stopped being restricted to a single day of discounting, with campaigns instead often extending over a weekend, a week, or even the whole of November. So when, we may wonder, actually is Black Friday this year?
IMRG Black Friday and Christmas Online Retail Sales Forecast 2019
13/11/2019
Online retail has posted consistently slow growth throughout 2019. Is the upcoming peak period likely to change retail's fortunes?
September shows no sign of respite for online retailers as sales continue to slump
22/10/2019
LONDON UK – October 22, 2019: Following a summer of slow growth, the new school year and change of season failed to inject the boost that retailers needed in September, with online sales recording a rise of just +0.6% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index.
Online retail fails to receive late summer bump as sales continue downward trend in August
24/09/2019
LONDON UK – September 24, 2019: After online sales slumped to their lowest ever July growth last month, retailers saw little reprieve in August with growth of just +3% Year-on-Year (YoY), according to the latest IMRG Capgemini eRetail Sales Index.
13/09/2019
The British high street is in crisis. A perfect storm involving the growth of online shopping, economic uncertainty, made worse by Brexit and increased environmental concerns means a radical rethink is needed to revive Britain’s town centres, but how, exactly, can that be done?
June spike an anomaly as online retail sales slump to lowest ever July growth
29/08/2019
LONDON UK – August 22, 2019: Following a month of improved sales in June, retailers failed to maintain the positive momentum in July, with online sales growth slowing to just +4.4% Year-on-Year (YoY) and falling by -5.7% Month-on-Month (MoM), according to the latest IMRG Capgemini eRetail Sales Index.
Why was H1 2019 Growth for Online the Lowest Ever?
29/07/2019
LONDON UK – July 29, 2019: A boost in June wasn’t enough to save online retail in the first half of 2019, with records showing that sales slumped to their lowest ever growth rate of just +5.4% Year-on-Year (YOY), according to the latest IMRG Capgemini eRetail Sales Index.
Online Retail Sales Bounce Back in June to Record Strongest Growth this Year
18/07/2019
LONDON UK – July 18, 2019: With excellent weather and the start of the sale season signalling the arrival of summer, online retail sales rose by +8.5% Year-on-Year (YOY) in June, according to the latest IMRG Capgemini eRetail Sales Index.
Easter Fails to Provide Boost for Subdued Online Retail Sales in April
21/05/2019
LONDON UK - May 21, 2019: After a disappointing first quarter, Easter failed to deliver a boost to online retail sales, with April recording sales growth of just +5.2% Year-on-Year (YoY), according to the latest IMRG Capgemini eRetail Sales Index.
Late Easter Spells Subdued Growth for Online Retail In March
24/04/2019
LONDON UK – April 24, With no repeat of last year’s Beast from the East snowstorms and a later Easter pushing back holiday spend, the online retail industry recorded growth of just +5% Year-on-Year (YoY) in March against a tough comparator last year
Shopper Satisfaction with Online Delivery Falls
28/03/2019
LONDON UK – March 26, 2019: New research has tracked a notable decline in shopper satisfaction with online delivery, after several years of it remaining stable.
Unseasonably Warm Weather Inspires Strongest Online Retail Performance in Six Months
19/03/2019
LONDON UK – March 20, 2019: February’s unexpectedly warm weather inspired a revival in online retail sales last month, as the industry recorded its strongest growth (+9.4% YoY) in six months, according to the IMRG Capgemini eRetail Sales Index.
Smartphone Now Dominant Device for Buying Online
05/03/2019
LONDON UK – 5 March, 2019: A major milestone in online retail has been passed as, for the first time, shoppers spent more money through their smartphones when accessing UK retail sites than either of the other two major device types – desktop or tablet – according to quarterly data from the IMRG Capgemini e-Retail Sales Index.
Online Retail Sales Growth Suppressed Again in January
22/02/2019
LONDON UK – February 22, 2019: Online retail recorded its worst January sales growth (+7% YoY) in three years last month, as the industry’s poor recent sales performance continued into the New Year, according to the IMRG Capgemini eRetail Sales Index.
Lowest Ever Monthly Growth Caps Turbulent Year for Online Retail
22/01/2019
LONDON UK – January 22, 2019: UK online retail sales growth hit an all-time low of just +3.6% year-on-year (YoY) in December, as the industry experienced a tough Christmas trading period to end a challenging second half of the year, according to the Capgemini IMRG eRetail Sales Index.